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Device status

In order to inform you about events which may require your attention, the device advertises its state. You may receive a push notification in mobile app or the cloud depending on the severity of the issue.

State Description
sync
Synchronization needed
The device clock is out-of-date and it requires synchronization. Synchronize it so it can continue working.
close
Readout failed
The last readout failed. Make sure the device is placed on the meter correctly.
wrong_location
Wrong meter
The device is placed on a different meter than before. Place it back or uninstall and install the device again.
save
Data storage issue
The device memory may be full. If you noticed the lack of data on cloud after synchronization, you need to uninstall and install the device again.
battery_alert
Battery low
The battery is low. It needs to be replaced soon.

LED indications

The device also informs about its state with LED pattern. Below is the status of the firmware versions in which changes have been made compared to the previous versions.

More information: LED statuses.

State Description
🟡
blink yellow slow
Last readout failed. Make sure the device is correctly placed on the meter.
🔴
blink red slow
Low battery voltage, synchronization needed or device on the wrong meter.
State Description
🔴
blink red slow
Last readout failed. Make sure the device is correctly placed on the meter.

Low battery voltage, synchronization needed or device on the wrong meter.

Last update: 2023-12-01